Following the announcement by the Queensland Premier of temporary heightening of safety restrictions, QPAC will operate at 50% capacity until 22 January. This announcement will impact on QPAC performances that have already been sold at 100% capacity and we are currently assessing the best options for our patrons and artists, going forward. We will be in touch directly with patrons who have booked to performances during this period, giving priority to this week’s performances (to 17 January).Based on current advice, all performances from 22 January will proceed as scheduled. If circumstances change, we will advise patrons directly.Please be assured all refunds will be processed in due course. The majority of these will be processed automatically so please check your bank balance to see the refund. There is no need to contact QTIX unless your details have changed. If this is the case, please email us at refunds@qtix.com.au with “changed credit card details” in the subject line, include your name and booking reference number in the email, but not your card number and information.
For general enquiries, please contact us at info@qtix.com.au. We will endeavour to respond to your query as soon as possible.
Thank you for your patience.
For queries relating to a booking, or if you wish to purchase a ticket, contact us on:
Tel: 136 246 (cost of a local call from anywhere in Australia); +61 7 3842 9505 (for calls from outside Australia only).
Email: info@qtix.com.au and include your name and booking reference number.
Due to the changing environment in which we are operating, please refer to the updated trading hours below (Australian Eastern Standard Time).
QTIX opening hours are as follows (this applies to the phones and counter for ticket sales and enquiries):
If you have a group of 10+, our Group Bookings team can help. Submit your group booking request or school group booking request online at groups@qtix.com.au
Please call 136 246 between 9am and 4.30pm Monday to Friday or email us on info@qtix.com.au. We are currently operating with skeleton staff and will answer your call or respond to your email as quickly as possible. We appreciate your patience and understanding.