Following current health warnings on social distancing, the QPAC call centre is currently operating with a skeleton staff. We apologise for any delays and thank you for your patience. Please be assured all refunds will be processed in due course. The majority of these will be processed automatically and there is no need to contact QTIX unless your details have changed or you would like a refund for a rescheduled performance. If this is the case, please email us at refunds@qtix.com.au and include your name and booking reference number. Do not include credit card information. For general enquiries, please contact us at info@qtix.com.au. We will endeavour to respond to your query as soon as possible.
For queries relating to a booking, or if you wish to purchase a ticket, contact us on:
Tel: 136 246 (cost of a local call from anywhere in Australia); +61 7 3842 9505 (for calls from outside Australia only).
Email: info@qtix.com.au and include your name and booking reference number.
Please refer to the trading hours below.
Due to the changing environment in which we are operating, please refer to the updated trading hours below that QTIX phone lines will be open for incoming calls for the week commencing 12-18 October 2020:
• Monday to Friday – 9am to 4:30pm• Saturday – 10am to 4:30pm• Sunday – Closed
Please note we are not open for in person bookings or queries.
Due to the changing environment in which we are operating, please refer to the updated trading hours below for the week commencing Monday, 28 September 2020 to Sunday, 11 October 2020:
QTIX phone lines will be open for incoming calls from Monday to Wednesday 9am to 4:30pm, Thursday to Saturday 12:30pm to 8pm. Please note we are not open for in person bookings or queries.
If you have a group of 10+, our Group Bookings team can help. Submit your group booking request or school group booking request online at groups@qtix.com.au
Please call 136 246 between 9am and 4.30pm Monday to Friday or email us on info@qtix.com.au. We are currently operating with skeleton staff and will answer your call or respond to your email as quickly as possible. We appreciate your patience and understanding.